Zune 80GB Problem Backlight on; playing music, but no screen

boxerusman · Zune Newcomer Joined: 30 Jun 2008 Posts: 2

hi guys, i'm totally new to this forum.

i have a zune 80gb and today its screen just went black. it has not been dropped or what so ever.

the backlight is on, the music plays fine but there is no picture/video on screen. Nothing shows on the screen. Even when you reset it doesnt show the zune logo.

i have tried resetting it like 30 times but nothing seems to take effect. i dont think there is anything wrong with the lcd right; because the backlight is on.

Even when the usb is plugged, it syncs fine and is detected perfectly by the computer; the just the screen that is driving me nuts. any suggestions.

Oh and the firmware and eveything is uptodate

JUST ADDED: AFTER A NUMEROUS AMOUNTS OF RESETS, I MANAGED TO GET THE ZUNE LOGO; THE ZUNE SHOWED UP ALL MENUS BUT WHEN I PLAYED THE MUSIC, EVERYTHING WENT HEYWIRE. THE TEXT WENT ALL BLURRY AND DIAGONAL, VERY HARD TO EXPLAIN; A GOOD EXAMPLE IS; WHEN THE VGA CABLE OF MONITOR IS NOT PLUGGED IN PROPERLY, AND THE IMAGES AND TEXT ON SCREEN APPEAR BLURRY, SLANTED AND UNCLEAR.

Jamezspot · Posted: Jun Mon 30, 2008 9:59 pm Post subject:

Talk to Microsoft or your place of purchase. Sounds like you just got a dud.
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boxerusman · Zune Newcomer Joined: 30 Jun 2008 Posts: 2

i cant do that, i bought this zune new from ebay USA and im from UK. I spoke to them today and they can provide support to customers outside USA and Canada.

IM LITERALLY SCREWED.

Jamezspot · Posted: Jun Mon 30, 2008 11:24 pm Post subject:

I would suggest replacing the LCD, but listening to your problem I'm not so sure it would do anything.
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ninjay07 · Posted: Jul Tue 01, 2008 3:15 am Post subject:

no body had problem using ipod mini, use it like one ... just 10x larger lol

you could try replace the LCD

or maybe thats the reason why its on ebay, and thats why i dont buy stuff from ebay

Jhase · Posted: Aug Sun 03, 2008 6:15 am Post subject:

well.. you could sell that bitch on ebay again.. (i dont like ebay either) and take that money to get you a new one lol
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"Life's disappointments are harder to take when you don't know any swear words." -Calvin

Clueless Jedi · Posted: Aug Sun 03, 2008 6:46 am Post subject:

If you know anyone in the US who would send it on your behalf, then you could get it repaired. Thats what i did, only got it back a week ago but they couldnt fix it so it was replaced . if you havent opened it and know someone stateside then give it a pop
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