Audio Cuts in and Out, Syncing Issues, Slow Startup

rsaz904

The heading says it all, this is my second zune, as my first one had to be warranty replaced a few weeks ago. I'm getting fed up with it. Yesterday, as I was listening to it, the audio started to cut in and out (didnt matter what song I was listening to) I brought it home and decided I would try to erase it. I tried to erase it using the software, and it wouldnt connect. So, I did the shortcut key to format, when I plugged it back in to install the firmware it made it through most of the install, but never booted up after completing (i never saw the message, install completed on screen) however, I reset it and it booted up fine, although a little slow. I did this twice, as I wanted to make sure it installed correctly and the behavior didn't change. I then tried to resync, it seemd to work so I left it overnight. When I woke up this morning, only a small portion of my music synced. Maybe about 3 gigs out of 27. I turned it on today to listen to some music that had synced and the same cut in / cut out problem is occuring. I've also noticed that it seems to hang / pause longer than usual when trying to access songs. What the hell is wrong with this thing? I've only had this warranty replacement for a month and now it starts doing this?

Clueless Jedi · Posted: Aug Thu 07, 2008 9:22 pm Post subject:

I dont know about those symtomns, i do know though that if you complain to Zune and make a big deal out of it, they will send you a tested fully functioning Zune and a few goodies free of charge
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